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Artificial intelligence (AI) can help solve labor market shortages. New technological capabilities can support employees and take over tasks as early as the short term. However, employers are reluctant when it comes to using AI in the workplace, according to new research by the Dutch employers’ association AWVN.

Why this is important:

AI is on the rise in our society. It can advance healthcare, education, and dozens of other sectors.

Introducing AI can help increase productivity, reduce job vacancies, as well as reduce workload and absenteeism among workers. However: 84 percent of employers and HR managers still hardly think about artificial intelligence when it comes to performing tasks or functions. Effects on the organization and functions are foreseen mainly for the long term.

General director Raymond Puts of the employers’ association AWVN at his association’s annual conference in Hilversum: “The impact of AI is really not only about technology but precisely about people. We think that the consequences can already be visible in organizations in the short term. Therefore, do not leave the development and implementation to technicians alone. Think about what work can be more efficient, less demanding or more challenging. Then what employees need and finally how employees can best be involved.’

The background to Puts’ call is the structural tightness in the Dutch labor market and concern about too little growth in labor productivity. That combination of factors puts pressure on the earning capacity of companies and the prosperity of the Netherlands.