Neople, an AI startup creating digital co-workers, has successfully raised €1.5 million in a funding round led by Peak Capital and Curiosity. The investment will enable Neople to grow its team and further develop its GenAI technology to create more advanced digital co-workers that effortlessly integrate with various platforms. With the goal of making AI accessible to all in the workforce, Neople plans to deploy more digital assistants, starting with customer support teams. Neople’s digital co-workers are trained on product information, FAQs, and past conversations, and can adapt their tone to match a company’s requirements. They learn and operate within the same environments as employees, such as Slack, Microsoft Teams, or contact centers like Trengo and Zendesk.
- Neople, an AI startup, raises €1.5 million in funding to develop advanced digital co-workers that effortlessly integrate with different platforms.
- The company’s GenAI technology enables digital co-workers to adapt their tone and operate within the same environments as human employees.
- Neople’s vision is to make AI accessible to all in the workforce, starting with customer support teams.
Neople’s Vision and Manifesto
Neople envisions a world where technology and humans work together, creating perfect AI companions that cater to individual needs. They believe that the rapid advancements in AI technology will significantly transform the way we work in the coming years. Neople aims to build technology that adapts to human needs, rather than forcing people to adapt to the technology[1]. Their mission is to make AI accessible and beneficial to everyone: tech-savvy individuals, non-techies, believers, and non-believers alike.
The startup’s team consists of six experienced leaders from various backgrounds, including AI-driven platforms, spiking neural networks, innovation labs, conversational AI agencies, and digital SaaS. Neople has ambitious plans to deploy more digital co-workers in the next few years, targeting customer support teams as their initial focus.
Investor Confidence and Neople’s Potential Impact
Stefan Bary, partner at Peak Capital, expressed his excitement about collaborating with Neople, stating that the AI startup has the potential to revolutionize the way we approach work. He praised Neople’s platform, highlighting its impressive ability to apply generative AI technology and transform how businesses interact with customers. The funding from Peak Capital and Curiosity will allow Neople to accelerate the realization of its vision and drive further growth for the company.
Since its launch in January, Neople has already placed several digital co-workers, or “Neoples”, at businesses in the Netherlands. Some examples include Bob at Toppy, Nikita at Fitforme, Joep at Proforto, and Bowie at Bax-shop. By the end of 2023, the company aims to have over 100 Neoples actively working.
Neople’s Digital Co-worker Integration and Learning Process
Neople’s digital co-workers are designed to learn and operate in the same environments as human employees, such as Slack, Microsoft Teams, or contact centers like Trengo and Zendesk. They are trained on various subjects, including product information, FAQs, and past conversations, and can adapt their tone of voice to match the specific needs of each company. These digital co-workers are developed to personally and effectively resolve customer inquiries, providing seamless collaboration with existing teams.
Neople’s generative AI technology focuses on creating intelligent and helpful digital co-workers that can integrate with various platform systems. By expanding its team and investing in further development, Neople aims to make its digital co-workers even more advanced and accessible to everyone in the workforce, revolutionizing the way we work and interact with technology.
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