Call centre of the future – human or bot?
Who doesn’t know that? No matter whom you want to call, online shops, mobile phone providers, banks, insurance companies – you end up at a […]
Who doesn’t know that? No matter whom you want to call, online shops, mobile phone providers, banks, insurance companies – you end up at a […]
A product must touch emotionally and attract attention in order to be successful. How to achieve this is a central point in market research and […]
The answer to this question could come as a surprise. In the third part of our series on intelligent speech recognition, we deal with an […]
People talk with all kinds of things. Your computer, television, telephone or even with your car, but only very few of the things that are […]
It doesn’t just depend on what someone says, but how they say it. This is not only true for our daily dealings with our fellow […]
Gene Roddenberry invented the universal translator with automatic speech recognition back in 1966, even if only for Captain Kirk, Spock and their colleagues on the […]