Every working day we select a European start-up of the day and each week we choose a weekly winner. At the beginning of the new month, readers can decide who will be awarded the Start-up of the Month. In recent months, the winners have come from all over Europe. In June from Italy, in July from Spain, in August from England and in September …. (drum roll) – we have a German winner!
The team behind e-bot7 wants to help steer customer telephone services into the future by utilizing artificial intelligence to improve the speed and quality of customer service. As a result, queues of 45 minutes and frustrating repeat calls should in future be a thing of the past.
The demand for good customer service is greater than ever and this technology makes it much cheaper and more efficient than it has been in the past. And that’s how you’ll save on both personnel and office costs. Due to this innovative concept, most of the votes from our Innovation Origins readers for the monthly winner went to this Munich-based start-up.
All Start-ups of the Month are automatically in the running for the first Innovation Origins Start-up of the Year award to be presented next year.
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